Today is the first day of S2DS London Data Science Fellowship program and there is a palpable buzz in the air, perhaps made a little more intense due to my complete lack of jetlag. Arna 1 – BST 0). It may also have something to do with the fact that Yorkshire tea bags have more tea than in Australia, or the fact that it's 7:23am I am already on my second cup. Regardless, the wait is over and I'm keen to get started.
Mapping the Journey:
My journey to get here started back in April and I'll talk about that in a future blog post. Suffice to say, I've been mapping the customer experience/service design as a Data Fellow – so far so good. Once I'm back in Australia I'll attempt to present my findings in a cohesive, informative and productive way. I've been using UXPressia, an elegant solution for quickly putting the main elements in place. Smaply and Realtime Board are also good options. The final journey map will look something like this;