Designing for Resilience

A few months ago IDEO published an article about designing for resilience and using technology can be leveraged to make services more intelligent and empathetic. Which got me thinking (yet again…) How do you actually do this?


How do you back up anecdotes or interviews with hard data? and what are the most commonly used algorithms, platforms and tools that data scientists, designers, and social entrepreneurs are using?


Kuja Kuja is one product that has made significant impact in Africa – the world’s first real-time customer feedback platform for refugee environments, I’d read about the development of this before and it’s a great example of how a successful platform co-designed and built for one particular organisation can become a tool help communities throughout the continent.

So one of my goals for this week is to…

Find as many examples of data science projects that have a significant level of co-design involved, whether that be for the social sector, for government, for research, the tech industry, or business; and try and identify the common tools, technologies, algorithms that underpin each one.

Why I love running RHoK


We’ve received a lot of RHoK love this year, but last weekend’s Melbourne and Sydney hacks was probably the most productive with respect to getting prototypes & solutions across the line, and the most satisfying in terms of how well the hackers and change makers connected with each other, and with their causes. It’s clear we’re doing something right ☺️

Now we get to relax for a couple of months (“and breath”… 🧘🏼‍♀️) before we prepare for the Winter Hackathon and find our next batch of amazing change makers. A massive congratulations to Eddie for a successful first hack as our new Melbourne Community Manager. Handovers are not always easy, unless of course your new Community Manager has been involved in RHoK before; as a change maker, a hacker, and steering committee member. We couldn’t have asked for a better person to step in.


The Original Lifehackers

For your Wednesday morning coffee...

Liz Jackson, and founder of The Disabled List, talks about the misconceptions around disability and shares practical tips on how to design with disability, not for disability. Brought to you by Creative Mornings NYC

11% of our college population is disabled and disability is an emerging trillion dollar market the size of China, and yet the [traditional institutional] model of disability still lives on
— Liz Jackson

Liz also WITH, a program that places New York City’s creative disabled talent into the city’s top design studios for a 3-month Fellowship. The goal is to create new pathways into design for disabled people.

... disabled people are the original live hackers. We developed an intuitive creativity because we have been forced to navigate a world that isn’t not built for our bodies
— Liz Jackson

The value of a Human Centred Design approach to Data Science

A flurry of 3am (ugh) thoughts…

  • The ability to plan, build, iterate, and test solutions quickly. 

  • A way to identify the most important questions. To understand the broader context.

  • The ability to hone in on the most useful problems to solve.

  • Real collaboration across team. Better still co-creation,,,

Most likely from reading this (yay!) Harvard Business Review article a few days ago…


Creative Mornings - Melbourne

Creative Mornings is a breakfast lecture series for people working in creative fields; art, design, literature, tech etc. and for those who just want a small dose of creative inspiration to kick start their working day. Each month a new topic is explored by the numerous Creative Morning chapters world-wide (currently there are 139 chapters). Melbourne has a pretty active community (@Melbourne_CM) and I've met some really fabulous and similarly tenacious people that I wouldn't normally meet. These folks have managed to get past the naysayers and have just gone for it. It's a fantastic way to meet people locally make real connections, even if you work in a completely different field.



Breakfast gatherings in Melbourne are held on Friday mornings at Donkey Wheel House on Bourke St (Spencer St station end), next to Kinfolk coffee and the School of Life. There is always fresh-coffee thanks to Clement Coffee Roasters and yummy food (croissants etc.) to start the day. The whole event is free which is fantastic and it's not at all intimidating. 

Talks are typically longer than TED Talks so you usually get a much better sense of how people have turned their ideas into something real. As much as I love TED Talks, there is something very scripted about them, like a final project presentation or a final performance. After a while you can start to see the TED talk formula. Creative Mornings talks are less about self-promotion and professional speaking and more about the stories and projects. Some of them are quite long, a good half hour or so, but they almost always include a fair bit of Q&A. Best of all, if once a month isn't enough to get your creative morning fix, all the Creative Morning talks (worldwide) are posted on the website shortly after each event.

One of best things about these events are Jessamy's (@JessamyG_draws) graphic recordings of the talk. These are done live at each event, and it's always nice to chat with her afterwards.